FAQ & help

Tsone Tse! is launching at the University of Botswana. You can browse offers without signing in; student-only vouchers require a verified student account.

Create an account, then open Student verification. Use the available institutional email or student-document option and follow the verification steps.

Open the offer, check its terms and select Unlock deal. Follow the redemption instructions and show your voucher to the business before paying. Each voucher displays its own status and expiry.

Payment for your purchase is handled by the business. Check with the store about its accepted payment methods; unlocking a voucher does not pay for your purchase.

Validity depends on the offer. Check the expiry shown on your voucher and the deal’s terms before visiting the business.

Use the email address and password you registered with. If you cannot remember your password, select Forgot password on the sign-in screen.

Check that the voucher is active and that your purchase meets the deal’s terms. Use Report a problem on the offer page to send the details to our team.

Open your profile and select Delete account. Review the confirmation carefully before continuing.

Visit our partner page to view the available plans and register your business.